Contact Us

Order Status

To track your order, please visit: https://www.17track.net/en

and enter your tracking number to view the latest shipping updates.

Other Questions

You may find answers to common questions in our FAQ .

If you need further assistance, please contact our customer support team through our contact form or email us directly.

Our customer support team is available:

Monday–Friday, 9:00 AM–6:00 PM (GMT+8 / China Standard Time)

We aim to respond to most customer inquiries within 1 business day.

If you do not receive our reply, please check your spam or junk email folder.

To help us provide faster assistance, please avoid sending multiple emails regarding the same request. This allows our team to review and respond more efficiently.

Customer Support Contact

Email:  support@lustvva.com

Company Information

Brand Name: Lustvva

Operated by: SHANGHAI TIANLIANG WENHUA TECH CO., LTD

Legal Company Name:  SHANGHAI TIANLIANG WENHUA TECH CO., LTD

Registered Address:  Building 1, No. 139 Rongmei Road,  Songjiang District, Shanghai, China

Contact Number:  +86 18633481398